FAQ

Here you'll find answers to the questions you have about our Summit, the registration process, our awards, Summit Celebration, and MORE!

Frequently Asked Questions

How can we help?

Please read through the FAQ’s on this page to find the answer you’re looking for. If your question is not listed, please contact us below.

Email

info@hospiceinnovations.org

Get Your Ticket Now

You'll need the unlock code to register. You'll find it on our Member Portal or in our Member Weekly emails.
Popular Questions

Pre-Summit & Registration

Red Rock Casino Resort and Spa
11011 W Charleston Blvd,
Las Vegas, NV 89135

The Summit can be attended either in person or virtually. You will be asked to select an option during the registration process.

Exceptions:
The Summit break-out sessions can only be attended in person, but recordings of the break-out sessions will be available to all member registrants following the Summit.

The Summit Celebration can only be attended in person.

Fall Special Registration is $825 per attendee*

Early Bird Registration is $875 per attendee*

Regular Registration is $975 per attendee*

Summit Celebration Registration is $75 per attendee

*You can save 10% off each registration if you purchase 5 or more registrations AT THE SAME TIME

Sponsor Registration is included and dependent on your sponsorship level.

Once you have signed your Summit contract, you will receive an email with a registration link and access code to register your attendees. All sponsor attendees must be registered by 4/1/25. 

Note: We do not offer additional sponsor attendee registrations. 

As our Summit is a member-only event, the registration button leads to a password-protected webpage (Member Portal).

Members
Members can find the password on the dashboard (home page) of the Member Portal.
Members can also find the password in your Member Weekly that arrives in your inbox every Thursday. To locate the Member Weekly  email in your inbox, search for NPHI Member Weekly.

Please contact us if you are not receiving these emails.

Sponsors
Sponsors will receive an email with a registration link and access code to register their attendees upon receipt of contract and deposit.

Members can save 10% per registration if you purchase 5 or more registrations AT THE SAME TIME.

At the time of registration, if you may enter a placeholder name if you do not yet know your attendees. Placeholders must be updated no later than 4/1/25.

Note: Discount does not apply to Summit Celebration registrations

Summit break-out sessions can only be attended in person. You will receive an email to select your specific break-out sessions a few weeks prior to the Summit.

Note: Recordings of the break-out sessions will be available to all member registrants following the Summit.

Members

  • Fall Special Registration closes on 10/18/24
  • Early Bird Registration closes on 1/17/25
  • Regular Registration closes on 4/1/25


Sponsors

Sponsor attendee registration closes on 4/1/25

Summit Celebration
Summit Celebration registration closes on 4/1/25

Once you have registered please:

  1. Make your hotel reservation. The link to the NPHI room block will be located in your reservation confirmation email.  
  2. Download our Summit event app* (this can be done within 90 days of the event)
  3. Keep an eye on your inbox for Summit updates, especially once it gets closer to the event

*Sponsors will have access to the event app starting on April 3, 2025

The link to the NPHI room block is located in your registration confirmation email. Members can also find it on the dashboard (home page) of the Member Portal.

Note: All rooms booked through the NPHI room block link must have a corresponding Summit registration. Due to room block limitations, extra rooms cannot be booked via the link.

The Summit Celebration requires an additional charge to ensure we deliver an exceptional experience for our members. This fee helps cover the costs associated with organizing and hosting the event, allowing us to provide a memorable and high-quality celebration. 

Yes you can! In fact, we'd love to hear from you if you think you know somebody who is deserving of one of our evening awards. Visit the "About" page to learn more about our Summit awards. 

Cancellation requests received on or before March 14, 2025 will receive an 80% refund. 
Cancellation requests received between March 15 and April 1, 2025 will receive a 35% refund.
Refunds cannot be issued for cancellation requests received on or after April 2, 2025. Registrations are transferrable. Original processing fee are non-refundable.

Summit Celebration cancellation requests received on or before April 1, 2025 will receive a 100% refund (minus non-refundable processing fees). 
Refunds cannot be issued for Summit Celebration cancellation requests received on or after April 2, 2025. Summit Celebration registrations are transferrable.

Popular Questions

During the Summit

Members and Sponsors can check in at the pre-registration table to receive your name tag, tote bag, and Summit program:

 

Summit sessions: Business Casual

Summit Celebration: Celebration Chic (more details to follow)

There will be a professional photographer taking pictures throughout the Summit.

NPHI Photography Policy
Please be advised that photographs and/or video recordings may be taken during the Summit for promotional and documentation purposes.

By participating in this event, you consent to the use of your image for these purposes.

If you have any concerns or wish to opt-out, please inform a member of NPHI staff.

Please download the Summit event app which will allow you to connect with other Summit attendees.

Please utilize the Summit event app Lost & Found option to post any missing/found objects.

The Summit Celebration requires an additional charge to ensure we deliver an exceptional experience for our members. This fee helps cover the costs associated with organizing and hosting the event, allowing us to provide a memorable and high-quality celebration.

Didn't find the answer?

Contact our team using the form at the bottom of this page. We’ll get back to you as soon as we can!